Jacob Berg does a great job of dispelling the myth of the “digital native” in his blog post this morning, The “Digital Natives” Myth and Library Science Education. I’m not sure why library and information science, especially LIS educators, have taken such a shine to this concept. Perhaps it’s because we see it as a way to “keep up with changing times”, but as his post (and a lot of subsequent research) has shown, the profession is chasing rainbows in tying itself in knots by looking for new collections and services to serve this “new group” of users.
Sure, college students and younger folks are more tech savvy than others. But what do we really mean by tech savvy? I find myself helping plenty of college-aged students use Microsoft Word or Google Search while they run circles around me in the features of their iPhone or downloading music from the web. I think there’s a long way to go to bridge the divide between “knowing how to use a smartphone” and being a true “digital native”, where being a productive member of the Information Age, with a mastery of technology and information sources, is as natural as breathing. A long way, indeed.
I agree that we need to stop using the terms “digital native” and its cognates “born digital” as soon as possible and face up to the fact that individuals are complex organisms with varied talents, skills, needs, and abilities. We need to be smarter as librarians and information professionals in gauging these needs and responding to these talents, skills, and abilities. If we can do that, a true revolution in our profession will occur.